Services

Equipment

Delivery
        Equipment is available on a first-come-first-serve basis.We recommend
        requests be made one business day in advance to ensure availability and
        ability to deliver equipment. We are limited in our ability to accommodate
        last minute requests. Refer to the IT web site for room and equipment
        listings. Pickup

Customers may pickup and return equipment from out office after filling out an equipment checkout form.

Loans

Certain equipment may be checked out or placed in a particular room for an entire semester on a case-by-case basis.

Liability

Customers assume full responsibility for repair or replacement of the equipment if it is lost or broken. Equipment is not to be taken off-campus without making special arrangement's with AV Services.

Training

AV Services provides individual and group training for Faculty and Staff on AV equipment and facilities. Requests for training can be made one business day in advance.

Video Tele Conferencing

Video Teleconferencing (VTC) equipment transmits and receives live audio and video to other VTC equipment over the internet. At least one week advance notice is required when arranging a VTC.

Audio Conferencing

AV Services provides equipment (conveners) for audio conferencing. To set up a multi-point phone call for a conference, contact the IT Call Center (786-4646 opt. 1). Be sure to ask if there is an Analog phone line in the room you have reserved. To reserve a room for your conference, contact Facilities Scheduling (786-1497).

Repair / Maintenance

The AV Repair Shop provides repair and maintenance support to equipment utilized by Faculty and Staff. Customers are responsible for delivery of equipment O be repaired. Customers will be contacted with an estimate before any work is performed.

Consulting

AV Services provides consulting to assist departments with equipment purchases and installation. This ensures compatibility of devices and maintains quality standards.