Following is a list of commonly provided services. Please contact us for additional services you may require.

• Installation, configuration, upgrade and maintenance of Mac and/or Windows desktop and laptop systems and associated peripheral hardware and software.
• Maintenance for systems on a scheduled basis.
• Application and operating system support for Mac and/or Windows platforms and UAA supported software.
• Purchasing and configuration advice for computing and networking devices for clients.
• Consulting services for existing computing environments, business advice related to computing, and collaboration on special projects.
• Lab Support (Creation of lab images with on going support of the computer lab. Call the IT Call Center 786-4646 for more information).
• Exchange migration. Setting up computers to use Active Directory and the exchange server for shared calendars, file shares, and email. Outlook training courses are available through the Call Center (786-4646).
• Malware Cleanup (removal of spyware, popups and adware).
• Antivirus software installation.
• Password Resets.
• System backup's archived to DVD media.
• Data backup and restoration.
• Data Recovery (in most cases) from crashed or failed systems.
• Setup and configuration of Personal Digital Assistants and local and network printers.

Our highly skilled and certified technicians are ready to assist you. See below for service costs.

• Hourly labor rate: $60.00 per hour; one hour minimum.
• Materials are charged at cost.
• Win2K, NT, XP, Mac OS X password recovery/reset available for $30.00 per individual workstation or hourly rate for multiple workstations.