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HOME > KNOWLEDGE BASE > COMPUTER ARTICLES > EMAIL > MAC ENTOURAGE EMAIL INSTRUCTIONS 

Mac Entourage Email Instructions
Article Number: 1916

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Macintosh 2004 Entourage Setup - UAA e-mail

AA ITS Call Center

786-4646

fax 786-4813

callcenter@uaa.alaska.edu

http://www.uaa.alaska.edu/its

Currently, the most recent version of the Mac OS is 10.4 (Tiger).  This document will guide you through the configuration of Entourage in Mac OS 10.4 for the UAA e-mail system and directory services. You will need to have MS Entourage installed, and a working Internet connection.


 

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Configuring Identity

You must configure Entourage with a user identity before you can send and receive e-mail.

  1. Click Entourage.
  2. Click Switch Identity.

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  1. You should see this window:

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  1. Click New.

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  1. Enter a name for the profile.
  2. Click OK.
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  1. Entourage Setup Assistant will launch.  Click the right arrow in the bottom corner.
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    8.      Enter your UAA e-mail address (e.g. asabc@uaa.alaska.edu).

    9.      Click the right arrow in the bottom corner.

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  1. Enter your First and Last Name in the Your Name field.
  2. Enter your user ID and password in the Account ID and Password fields. Check Save password if you do not want to enter you password every time you use Entourage.
  3. Enter your e-mail server information
  1. Select POP3 or IMAP for the server.

Note: Most mail programs are capable of using two different protocols for checking e-mail: the Post Office Protocol (POP3) and the Internet Mail Access Protocol (IMAP). See Choosing IMAP or POP3 at the end of this document to decide which is right for you. (We recommend POP3).

  1. The incoming mail server is mail.uaa.alaska.edu
  1. The incoming mail server is mail.uaa.alaska.edu.
  1. Click the right arrow in the bottom corner.

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  1. Click the Verify My Settings button.
  2. Click the right arrow in the bottom corner.

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  1. Enter UAA Webmail in the Account name field.
  2. Click Finish.
  3. You should see the following window. Click on the Address Book button in the upper left corner. This will display a menu, double-click on the your username that appears in the menu.                           
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  1. You should see the following window.  There are several tabs on this window that allow personal information storage.

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20.  The tabs are labeled Summary, Name & E-mail, Home, Work, Personal, Other, and Certificates.  Fill out all that are applicable.  The Name & E-mail, Home and Work tabs are completed below.


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Configuring Multiple Accounts

 

This sets up Entourage to check one e-mail account only.  If you want to check additional accounts use the following directions.

 

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  1. Click Tools.
  2. Click Accounts.

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  1. Select the Mail tab.
  2. Click the arrow next to New and select Mail…
  3. Repeat step 7 - 17 of the “Configuring Identity” Tutorial to add a new e-mail account.

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Configuring AA Directory Services

 

If you would like, you can configure Entourage to look up contact information of members of the UAA community.

 

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  1. Click Tools.
  2. Click Accounts.

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  1. Select the Directory Service tab.
  2. Click the arrow next to New and select Directory Service…
  3. You should see the following window.  Type ldap.uaa.alaska.edu in the field labeled Internet directory (LDAP) server.  Make sure that My LDAP server requires me to log on is NOT checked.

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  1. Click Configure account manually.

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  1. In the field Account name enter UAA LDAP.
  2. Click Finish.

 

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Configuring AA Exchange Services

 

To Configure UAA Exchange Services please download the Entourage exchange tutorial off the IT Services website at http://technology.uaa.alaska.edu.

 

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Choosing IMAP or POP3

 

POP3 (Post Office Protocol) downloads all of your new e-mail messages from the server to your computer, and stores them locally. When the download is complete, the messages are deleted off the server by default. If you choose to leave the messages on the server you will need to make sure that you do not exceed your disk quota.

 

This service is excellent if you store a lot of mail. If you need to check mail from other systems use the web interface, and all of your messages will still download to your computer the next time you check your mail with your e-mail client.

 

IMAP (Internet Mail Access Protocol) leaves your messages on the server. Each time that you view a message it retrieves that message. When using IMAP you need to make sure that you do not exceed your disk quota.

 

This service is excellent if you need access to all of your mail messages from multiple computers.


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