| | Name | Description |
| 1 | Cisco Unified IP phone model type | Shows the Cisco Unified IP phone model number. |
| 2 | LCD screen | Displays information such as line/call status, phone number, and soft key tabs. |
| 3 | Line or speed-dial button  | Opens a new line, speed-dials a phone number, or ends a call. The Cisco Unified SIP IP Phone 7940G has two lines, and the Cisco Unified SIP IP Phone 7960G has six lines. |
| 4 | Foot stand adjustment | Allows you to adjust the angle of the phone base. |
| 5 | Directories button  | Provides access to phone directories. |
| 6 | Question "?" button  | Not in use. |
| 7 | Settings button  | Provides access to phone settings such as display contrast and ring type. |
| 8 | Speaker button  | Toggles the speaker on and off. |
| 9 | Mute button  | Toggles mute on and off. |
| 10 | Headset button  | Toggles the headset on and off. |
| 11 | Volume button  | Increases or decreases handset, headset, ringer, or speakerphone volume. |
| 12 | Services button  | Provides access to phone services. |
| 13 | Messages button  | Provides access to a message system. |
| 14 | Navigation button  | Scrolls through text and selects features that are displayed on the LCD. |
| 15 | | Functions like a traditional telephone keypad. |
| 16 | Soft keys buttons | Engages the functions displayed on the corresponding LCD tabs. |
| 17 | Handset with indicator light | Functions like a traditional handset and provides message waiting indicator light and message-waiting (stutter) tone. |