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HOME > KNOWLEDGE BASE > TELEPHONE ARTICLES > VOIP PHONE SOFT KEYS 

VOIP Phone Soft Keys
Article Number: 15968

Soft Key Descriptions

Your Cisco Unified IP phone is equipped with soft keys for call features and options. Soft keys are displayed along the bottom of the LCD screen and are engaged using the corresponding buttons. Soft keys can change according to the state of the phone.

Following is a comprehensive list of soft keys offered on these Cisco Unified SIP IP Phones. Functions depend on your system configuration.

Soft Key

Description  

<< or >>

Navigates to edit characters. Use the backspace soft key to erase digits that were entered incorrectly.

Accept

Accepts the current edits. For instance, adding an entry to your personal directory.

Acct

Consult your administrator on the use of this soft key.

Add

Adds an entry to the personal directory.

Alpha

Toggles character input mode from numeric to alphanumeric.

Answer

Answers an incoming call.

Callback

Notifies callers that the called line is free.

Cancel

Cancels the last selection.

CFwdALL

Forwards all calls.

Clear

Clears directory history.

Confrn

Connects callers to a conference call.

DelAll

Deletes all entries in the personal directory.

Delete

Deletes selected item.

Dial

Dials the displayed number.

Directories

Provides access to phone directories.

Down

Decreases the LCD screen contrast.

Edit

Selects a number and activates the cursor for editing.

EditDial

Selects a number and activates the cursor for editing.

EndCall

Ends the current call.

Exit

Exits from the current selection or screen.

GPickUp

Selectively picks up calls to a phone number that is a member of a pickup group.

Hold

Places an active call on hold. Resumes a held call.

Login

Provides PIN-controlled access to restricted phone features. Contact your system administrator for additional instructions.

Message

Dials the local voice-mail system.

Monitor

Enables the user to switch from the handset to the speaker to listen to a call hands-free.

more

Scrolls through additional soft key options (for example, use the more soft key to locate the Number soft key).

Mute

Toggles muting on and off.

NewCall

Opens a new line on the speakerphone to place a call.

Number

Toggles character input mode from alphanumeric to numeric.

Ok

Confirms the selection.

PickUp

Selectively picks up calls to another extension.

Play

Plays the ring sound sample.

Redial

Redials the last number dialed.

Reorder

Reorder the entries in the Personal Directory.

Resume

Returns to an active call.

Save

Saves the last change.

Search

Initiates a search in the local directory.

Select

Selects the highlighted option.

Settings

Provides access to phone settings such as display contrast, ring volume, and ring type.

Trnsfer

Transfers selected calls to an alternate number.

Up

Increases the LCD screen contrast.




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